FREQUENTLY ASKED QUESTIONS

Do you do catering?

Yes, we are happy to cater for your special event! Just send us a message here or email us at chipfaced@outlook.com and we will be in touch ASAP. 

 

Where do you deliver?

Currently, we only deliver to Ellenbrook and Surrounds. Contact us if you are unsure as to whether your address qualifies. 

 

How do I store/reheat my cookies?

We think they taste the best fresh but you can also store in an airtight container (pro tip: with a slice of bread) in the cupboard, to save for later. When you are ready to eat them, simply microwave for 10 seconds and enjoy!

 

How much does delivery cost?

To have your cookies delivered is $3., however, we do offer free delivery for orders $32+.

 

When will I get my order?

If you order today before 6pm, you will receive your cookies the next day between 9am and 5pm. 

 

What if I am not home to receive my cookies?

At checkout, you can request to have your delivery left in a safe place. Alternatively, there is also an option to select a preferred delivery time if you would rather be at home to receive your order. We are also happy to deliver to you at work - just enter your work address and company name (must be in Ellenbrook and Surrounds).

 

Can I buy your cookies from a store?

We are an online business, however, you can come and buy cookies from our pop-up stores. Dates and times of these stores will be posted on our socials so be sure to follow us on those to stay in the loop.

If you can't find your question above, please feel free to contact us here.

Thanks for Asking. We will get back to you ASAP!